Frequently Asked Questions

Everything you need to know about using DemandMatch

For Buyers

After creating a free account, click "Post Demand" from your dashboard or the navigation menu. Fill in your requirements including location, property type, budget, bedrooms, bathrooms, and a detailed description of what you're looking for. Your post goes live immediately and is visible to all sellers and agents on the platform.

No. Your email, phone number, and other contact details are never displayed publicly. Sellers can only reach you through our secure messaging system. You decide who to respond to and share your contact information with.

Most buyers receive their first offer within 24-48 hours. Response time depends on several factors including your location, budget, and how many sellers have matching properties. Popular areas like Beirut and Dubai typically generate faster responses.

Yes, absolutely. You can edit your requirements, budget, or description anytime from your dashboard. You can also mark your post as inactive when you've found a property or delete it entirely if needed.

There's no limit. You can create as many demand posts as you need for different properties or locations. All posts are completely free with no restrictions.

You can mark your demand post as inactive at any time to stop receiving new offers. You'll still be able to continue conversations with sellers you're already talking to. You can also be more specific in your requirements to reduce the number of responses.

For Sellers & Agents

Browse the active demand posts from the "Browse" page. Use filters to find buyers looking for properties like yours by location, property type, and budget. When you find a match, click "Contact Buyer" to send them a direct message about your property.

No. DemandMatch is completely free for sellers and agents. There are no fees to browse demand posts, contact buyers, or close deals. You can send unlimited messages at no cost.

DemandMatch works differently from traditional portals. Instead of listing properties, you browse buyer demand posts and reach out to those whose requirements match what you're selling. This reverse model is more efficient and generates higher quality leads.

Be specific and professional. Include the exact location, price, key features (bedrooms, bathrooms, square footage), and explain how your property matches their requirements. Photos are helpful but can be shared in follow-up messages. Respond to all their stated criteria.

There's no limit. You can contact as many buyers as you want, as long as your property genuinely matches their requirements. Focus on quality over quantity for better response rates.

General Questions

Lebanon: All major cities including Beirut, Tripoli, Sidon, Tyre, Nabatieh, Jounieh, Zahle, Baalbek, Byblos, Batroun, Aley, Baabda, Bint Jbeil, Bsharri, Hasbaya, Jezzine, Marjayoun, Zgharta, and surrounding areas.

Dubai, UAE: Dubai metropolitan area and surrounding emirates.

Yes, 100% free for everyone. No subscription fees, no pay-per-lead, no commission on deals, no hidden charges. We don't make money from users yet - we're focused on building the best product first.

We use industry-standard security practices including encrypted connections, secure password storage, and regular security updates. Your personal information is never sold or shared with third parties. All communication on the platform is private.

Yes! DemandMatch supports all property types including residential (apartments, houses, condos, townhouses), land, and commercial properties. Select "Commercial" as your property type when creating a demand post.

While we don't currently have dedicated customer support, most questions can be answered by reading this FAQ and our How It Works page. For technical issues, please report them through your dashboard and we'll address them as quickly as possible.

No. DemandMatch is a connection platform only. We facilitate communication between buyers and sellers, but we don't handle viewings, negotiations, contracts, or payments. Those aspects are handled directly between you and the other party, typically with your chosen real estate professionals and legal advisors.

Still Have Questions?

Explore our platform to see how it works, or jump right in and create your first demand post.

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